Terms and Conditions

Courses and Workshops (Contact sessions):

  1. A 50% deposit of the quoted fees for enrollment, confirmation, and/or attendance to training courses/workshops must be received at least one (1) month before the course/workshop start date, or as specified in the quote, unless prior arrangements have been made for late enrollment.
  2. The remaining balance is due on the first (1st) day of the course/workshop. This does not apply if you are using the monthly payment option, which is only available to private individuals.
  3. With regard to the payment option, private learners are required to make monthly payments or arrange an alternative payment plan with management if monthly payment is not possible.
  4. Learners will not be allowed to attend any training courses/workshops unless points 1, 2 and 3 above are fully adhered to.

e-Learning Courses:

  1. Fees quoted for enrollment, confirmation, and/or attendance to training courses/workshops must be paid in full (and verified) before the course/workshop start date, or as specified in the quote, unless prior arrangements have been made for late enrollment.
  2. Please note that once a learner is enrolled in a course, they cannot be substituted by another learner, nor can the course be exchanged for another.
  3. If it is discovered that a learner or non-learner is using another learner’s login details, they will be suspended, and a re-enrollment fee equal to the current course fee will be required.

General:

  1. A 100% cancellation fee will apply if you cancel less than one week before the course/workshop begins.
  2. A 50% cancellation fee will apply if you cancel between one and four weeks before the course/workshop starts.
  3. A 10% administration fee will apply if you cancel more than four weeks before the course/workshop begins.
  4. Learners will be liable for any extra charges (such as collection fees, VAT, interest, etc.) if an outstanding account is referred for collection.
  5. Learners are welcome to repeat any or all modules within one year of completing their course. However, they must inform Code Medix at least one week before attending a specific class. An administrative fee of R100.00 per session will be charged to cover costs.
  6. Learners are required to attend all lectures and provide proof of the necessary hours attended for each course in order to receive an attendance certificate. No certificate will be issued unless the required hours have been completed.
  7. An average pass mark of 80% is required for learners to receive an attendance certificate. This average is based on assignments, theoretical, and practical evaluations specific to the course.
  8. If a learner misses any lectures and requires one-on-one training, a fee of R1,500.00 per 4-hour session will apply.
  9. Code Medix, or any of its employees, are not responsible for any loss or damage to property brought to any of their training or workshop venues (whether at their offices or hired venues).
  10. Code Medix is also not liable for any injuries that occur at any of their training or workshop venues.
  11. Code Medix reserves the right to cancel or postpone or extend a course or workshop, provided there are fewer than 8 delegates are enrolled, or due to any circumstances beyond our control.

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